DELIVERY TIMES - COVID 19
Originals and framed prints I have at home with me so can send out immediately, you will have these in 2 working days via courier.
Cards are sent out within 24 hours via Royal Mail, they are mostly getting to you quickly although some areas have delays as they are so busy.
Paper Prints, Canvas Prints and Cushions are made to order, please allow 7 days for dispatch.
Everything else is also made to order and is being dispatched in about 7 days.
Please shout if you have any questions!
The time I need to prepare an order for shipping varies, although it is usually within 10 working days.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Returns and Exchanges (original paintings)
I want you to love my paintings. If you don't please get in touch with me as soon as possible and I can offer you a refund or exchange.
Just contact me within: 14 days of delivery.
Ship items back to me within: 21 days of delivery.
Returns and Exchanges - Custom Orders (all items except original paintings)
These items are only made once an order has been received. I do not hold stock. I’m sorry I can not accept returns for these custom or personalised orders.
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Data is transferred to the US to process your order and is protected by the EU-US Privacy Shield.